This Privacy Policy describes how 3pttigold ("we", "us", "our", "the platform") collects, uses, stores and protects the personal information of players who access our website at 3pttigold.app and use any of our associated gaming, betting and payment services. We are committed to handling your personal data responsibly and transparently. Please read this policy carefully before registering an account.
1. About This Policy
This Privacy Policy applies to all personal data collected and processed by 3pttigold in connection with the operation of our gaming platform. It covers data collected through our website, mobile browser experience, customer support channels and any other means by which you interact with 3pttigold.
This policy is written in plain English and structured to make it easy to understand exactly what we do with your information. We have deliberately avoided legal jargon where possible because we want every Pakistani player — not just lawyers — to understand how their data is handled.
This policy should be read alongside our Terms and Conditions and Responsible Gaming Policy, which together form the complete set of agreements governing your use of 3pttigold.
2. What Personal Data We Collect
3pttigold collects personal data in two broad categories: information you provide to us directly, and information we collect automatically as you use the platform.
2.1 Information You Provide Directly
| Data Type | Examples | When Collected |
|---|---|---|
| Identity data | Full legal name, date of birth, CNIC number | Registration and KYC verification |
| Contact data | Pakistani mobile number, email address | Registration and account updates |
| Verification documents | CNIC scan, proof of address, selfie | Identity verification process |
| Financial data | Easypaisa/JazzCash account number, bank details for IBFT | Deposit and withdrawal processing |
| Communications | Support chat transcripts, email correspondence | When you contact 3pttigold support |
| Preferences | Language, notification settings, responsible gaming limits | Account configuration |
2.2 Information Collected Automatically
When you use the 3pttigold platform, we automatically collect certain technical and behavioural data:
- Device and browser data: IP address, device type, operating system, browser type and version.
- Session data: Login timestamps, session duration, pages visited, games played.
- Transaction data: Deposit amounts, withdrawal requests, bet history, game results.
- Cookie data: See Section 7 for full details on our cookie practices.
- Location data: Approximate location derived from your IP address. We do not access your device's precise GPS location.
3. How We Collect Your Data
We collect personal data through the following channels:
- Account registration: You provide your name, mobile number, date of birth and other details when you create a 3pttigold account.
- KYC verification: You upload identity documents when verifying your account or before your first withdrawal.
- Deposits and withdrawals: Payment details are provided when you initiate financial transactions on 3pttigold.
- Platform usage: We automatically log your gameplay activity, betting history and navigation patterns as you use the platform.
- Customer support: Conversations with our support team via live chat or email are recorded for quality assurance and dispute resolution.
- Cookies and tracking technologies: Our website uses cookies and similar technologies as described in Section 7.
4. How We Use Your Personal Data
3pttigold uses the personal data we collect for the following purposes:
- Account management: To create and maintain your 3pttigold account, process your registration, verify your identity and manage your account settings.
- Payment processing: To process deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and Visa/Mastercard, and to verify that transactions originate from accounts in your name.
- Platform delivery: To provide access to games, betting markets and all other services available on 3pttigold.
- Security and fraud prevention: To detect and prevent fraudulent activity, unauthorised account access, money laundering and other illegal behaviour on the platform.
- Legal compliance: To fulfil our obligations under applicable anti-money laundering (AML), know-your-customer (KYC) and other regulatory requirements.
- Customer support: To respond to your queries, resolve disputes and improve our support quality based on interaction logs.
- Responsible gaming: To monitor gameplay patterns that may indicate problem gambling and to administer the responsible gaming tools you set on your account.
- Communications: To send you account-related notifications such as deposit confirmations, withdrawal approvals and OTP codes. Where you have opted in, we may also send promotional communications about 3pttigold offers.
- Platform improvement: To analyse usage patterns, identify technical issues and improve the overall 3pttigold user experience.
5. Legal Basis for Processing
3pttigold processes your personal data on one or more of the following legal grounds:
- Contractual necessity: Processing required to fulfil our agreement with you — including account creation, payment processing and game delivery — is necessary to provide the 3pttigold service you have signed up for.
- Legitimate interests: We process certain data — such as security logs, fraud detection signals and platform analytics — on the basis of our legitimate interest in operating a secure and functional gaming platform. We have assessed that these interests do not override your rights.
- Legal obligation: KYC verification, AML checks and transaction record keeping are required by applicable law. We must collect and retain this data regardless of your preferences.
- Consent: Where consent is required — for example, for marketing communications — we will ask for your explicit agreement before processing your data for that purpose. You can withdraw consent at any time.
6. Sharing Your Personal Data
3pttigold does not sell or rent your personal data to third parties. We may, however, share your data with the following categories of recipients where it is necessary to operate the platform:
- Payment processors: Your payment details are shared with our payment provider partners — including Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT networks and card processors — solely for the purpose of processing your transactions. These providers handle your data under their own privacy policies and security standards.
- Identity verification providers: Where we use third-party KYC services to verify your identity documents, those providers will process the documents you submit. They are contractually bound to process your data only for verification purposes.
- Game software providers: Certain game outcome and session data may be processed by our game software suppliers to maintain game integrity and support dispute resolution.
- Security and fraud prevention services: We use third-party tools to detect fraudulent activity and protect the security of the platform. These tools may process IP addresses, device fingerprints and behavioural signals.
- Regulatory and law enforcement authorities: We will disclose personal data to relevant authorities where required by law, court order or regulatory obligation. This includes AML reporting obligations.
- Professional advisers: In limited circumstances, our legal, accounting or auditing advisers may access personal data as necessary to provide their professional services.
All third parties with whom we share personal data are required to handle it securely, use it only for the specified purpose and comply with applicable data protection standards.
7. Cookies and Tracking Technologies
3pttigold uses cookies and similar technologies on our website to improve your experience and to help us understand how the platform is being used. Here is what we use and why:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential cookies | Required for core platform functions — login sessions, OTP flows, account security and navigation. Cannot be disabled without breaking the platform. | Session or up to 30 days |
| Analytics cookies | Help us understand how players navigate 3pttigold — which pages are visited most, where players drop off and how long sessions last. Data is aggregated and anonymised. | Up to 12 months |
| Functional cookies | Remember your preferences such as language settings and responsible gaming configurations across sessions. | Up to 12 months |
| Security cookies | Help detect suspicious activity, prevent CSRF attacks and protect your account from unauthorised access attempts. | Session |
You can manage cookie settings in your browser. Note that disabling essential cookies will affect your ability to use core 3pttigold features including logging in and making withdrawals. Analytics and functional cookies can be disabled without affecting basic platform access.
8. Payment Data and Financial Privacy
3pttigold takes the security of your financial data particularly seriously. The following specific measures apply to payment-related personal data:
- Your Easypaisa or JazzCash mobile wallet number is stored in encrypted form and is only used to process transactions you initiate.
- Bank account details provided for IBFT transfers are stored only as long as required to process the specific transaction, unless you save them to your account for future use.
- Card data (Visa/Mastercard) is not stored directly on 3pttigold servers. Card transactions are processed through PCI-DSS compliant payment gateways that handle sensitive card data on our behalf.
- All withdrawals require OTP verification to your registered Pakistani mobile number as an additional layer of financial security.
- 3pttigold will never send your payment credentials via email, SMS or chat. If you receive any communication claiming to be from 3pttigold and asking for your payment details, treat it as fraudulent and contact us immediately.
9. Data Retention
3pttigold retains personal data for as long as is necessary for the purposes described in this policy, taking into account our legal obligations and operational requirements:
- Active accounts: We retain all personal data associated with your account while your account is active on 3pttigold.
- Closed accounts: Following account closure, we retain identity and transaction records for a minimum of five years to comply with AML and KYC legal requirements.
- Support communications: Live chat and email correspondence is retained for up to two years for dispute resolution and quality assurance purposes.
- Marketing data: If you have opted into marketing communications, we retain the relevant data until you opt out. Following opt-out, the data is removed from marketing systems within 30 days.
- Security logs: IP address and session security logs are retained for up to 12 months to support fraud investigation if required.
When the retention period for any data expires, 3pttigold securely deletes or anonymises it so that it can no longer be linked back to you as an individual.
10. Security Measures
3pttigold implements a layered set of technical and organisational security measures to protect your personal data:
- Encryption in transit: All data exchanged between your browser and 3pttigold is encrypted using TLS 1.2 or higher.
- Encryption at rest: Sensitive personal data fields — including identity numbers and payment account identifiers — are encrypted in our database.
- Access controls: Staff access to player data is role-based and logged. Only staff with a genuine need to access specific data categories are permitted to do so.
- Regular security audits: Our platform undergoes periodic security reviews and penetration testing to identify and remediate vulnerabilities.
- OTP authentication: Withdrawal requests and account changes require one-time password verification, preventing unauthorised use of compromised credentials.
- Fraud monitoring: Automated systems monitor transactions and account behaviour for patterns consistent with fraud, money laundering or account takeover.
11. Your Privacy Rights
As a 3pttigold player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at support@3pttigold.app with the subject line "Privacy Request".
Right of Access
Request a copy of all personal data 3pttigold holds about you. We will provide this within 30 days of receiving your verified request.
Right to Rectification
Ask us to correct any inaccurate personal data we hold. If your mobile number or name has changed, contact support and we will update it with appropriate verification.
Right to Erasure
Request deletion of your personal data in certain circumstances. Note that we are required by law to retain KYC and transaction records for a minimum period regardless of your request.
Right to Restrict Processing
Ask us to temporarily stop processing your data while an accuracy dispute is being resolved or while you object to a particular use of your information.
Right to Data Portability
Receive a copy of the personal data you provided to 3pttigold in a structured, machine-readable format so you can transfer it to another service if you choose.
Right to Object
Object to our processing of your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests, though this will be assessed case by case.
We will respond to all privacy requests within 30 days. Where a request is complex or there are multiple requests, we may extend this period by up to a further 60 days, in which case we will notify you of the extension and the reason.
We may need to verify your identity before acting on any privacy request to ensure we are releasing or modifying data belonging to the correct person.
12. Children's Privacy
3pttigold is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes a date-of-birth check and identity verification to confirm player age.
If we discover or are notified that a person under 18 has created an account on 3pttigold, we will immediately close the account, return any deposits made and delete all personal data associated with that account as soon as our legal retention obligations allow.
If you believe a minor has registered on 3pttigold, please contact us immediately at support@3pttigold.app.
13. Changes to This Privacy Policy
3pttigold may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or platform features. When we make changes, we will update the "Last Reviewed" date at the top of this document.
Where changes are material — meaning they significantly affect how we use your data or your rights — we will notify registered players by email or through an in-app notification at least 14 days before the updated policy takes effect. For minor or clarificatory changes, the updated policy will take effect immediately upon publication.
We encourage you to review this Privacy Policy periodically to stay informed about how 3pttigold handles your personal data. Your continued use of the platform following notification of changes constitutes your acceptance of the updated policy.
14. How to Contact Us About Privacy
If you have any questions about this Privacy Policy, how 3pttigold handles your personal data or how to exercise your rights, please contact us through the following channels:
- Email: support@3pttigold.app (use subject line "Privacy Request" for data rights enquiries)
- Live Chat: Available 24 hours a day through your logged-in 3pttigold account
- Response time: Privacy requests are acknowledged within 24 hours and resolved within 30 days
We take all privacy queries seriously. If you are not satisfied with our response to a privacy complaint, you may have the right to escalate the matter to the relevant data protection authority in your jurisdiction.
By registering and using 3pttigold, you confirm that you have read and understood this Privacy Policy. Your privacy is important to us and we are committed to protecting it. This policy was last reviewed in January 2025 and supersedes all previous versions.